Donation Terms & Refund Policy

Effective July 12, 2026 · Version 2.0

Thank You for Supporting Our Mission 🏮

Your contributions make it possible to build people-first technology and fight surveillance capitalism. This policy explains how donations work, your rights, and our refund procedures.

1. Understanding Your Donation

What Is a Donation?

✅ A Donation IS:

A voluntary contribution
Support for our 501(c)(3) mission
Potentially tax-deductible
Not a purchase

❌ A Donation is NOT:

Payment for services
An investment
A contract for deliverables
Guarantee of benefits

Types of Contributions

One-Time Donations

AVAILABLE

Single contribution of any amount. Processed immediately. Receipt provided instantly via email.

Recurring Donations

AVAILABLE

Monthly or annual automatic contributions. Continue until you cancel. Can be modified anytime.

In-Kind Donations

Equipment, services, or other non-cash contributions. Subject to separate agreement. Email: [email protected]

2. How Donations Are Processed

Payment Methods

Credit Cards Debit Cards Bank Transfers (ACH)

Payment Processors

Stripe

Our donation processor. Your payment details are handled securely and are never stored by us.

Security

Your payment details are handled securely by our payment processor and are never stored on our servers.

What You'll Receive

Immediate email confirmation
Transaction ID and receipt
Tax receipt (for $250+ donations, or upon request)
Thank you message from our team

3. Recurring Donations (Subscriptions)

How Subscriptions Work

Choose frequency (monthly or annual)
First donation processed immediately
Subsequent donations on scheduled date
Continue indefinitely until you cancel

Billing Notices

We will notify you:

7 days before each recurring charge
If payment fails (with retry schedule)
When subscription is cancelled
Of any donation amount changes (by you)

Modifying Your Subscription

Change Amount Switch Frequency Update Payment Pause (3 months) Cancel Anytime

Changes effective next billing cycle. Modify by emailing [email protected]

4. Cancellation Policy

Cancelling Recurring Donations

You can cancel anytime:

No questions asked
No penalties or fees
No minimum commitment period

How to Cancel

Option 1: Self-Service

Use the "Manage your subscription" link in any donation receipt email, powered by Stripe.

Option 2: Email Us

Email: [email protected]
Subject: "Cancel Recurring Donation"
Processed within 1 business day.

Option 3: Payment Provider

Log into your Stripe account and cancel subscription directly. We'll be notified automatically.

Cancellation Effective Date

Cancel before billing date: No further charges
Cancel after billing date: Current period already charged (no refund unless within 30-day window)
Processing time: Immediate to 1 business day

5. Refund Policy

Our Refund Philosophy

We understand that mistakes happen, circumstances change, and financial hardship is real. As a nonprofit, donations fund real programs, but we balance sustainability with compassion.

✅ WE WILL REFUND:

Processing Errors

Duplicate charges
Wrong amount
Technical glitches
Unauthorized charges

Within 30 Days

Changed your mind
Financial emergency
Made by mistake
Wrong organization

Fraud/Unauthorized

Card used without permission
Identity theft
Any unauthorized transaction

Compassionate Cases

Serious financial hardship
Medical emergency
Job loss
Other exceptional situations

❌ WE GENERALLY CANNOT REFUND:

After 30 Days: Unless exceptional circumstances apply
Partial Period Subscriptions: Recurring donations for current billing period already received
Third-Party Fees: Payment processor fees (typically 2.9% + $0.30)
In-Kind Donations: Equipment or services already received

Exceptional Circumstances

We evaluate refund requests over 30 days based on:

Reason for delay in requesting
Your explanation of circumstances
Impact of refund on our operations
Prior donation history
Financial hardship claims

We commit to reviewing all requests fairly and responding within 5 business days.

6. How to Request a Refund

Refund Request Process

Contact Us: Email [email protected] with subject "Refund Request - [Your Name]"
Provide Information: Full name, email, date/amount of donation, transaction ID, reason for refund
Wait for Response: We'll respond within 5 business days (may request additional info)
Refund Processing: If approved, processed within 5-10 business days to original payment method

Refund Timeline

Credit/Debit: 5-10 days Bank Transfer: 5-10 days

Timing depends on your financial institution, not us.

Disputes & Chargebacks

Before filing a chargeback:

Contact us first: [email protected]
We'll work to resolve immediately
Most issues solved within 1-2 business days

Chargeback fees ($15-25) hurt our mission. Please give us a chance to make it right first. 🙏

7. Tax Deductibility

501(c)(3) Status

DELAWARE NONPROFIT: ACTIVE IRS 501(c)(3): PENDING

Once approved: Donations are tax-deductible to fullest extent allowed by law, retroactive to date of incorporation. All prior donors will receive updated receipts.

Tax Receipts

Provided automatically for:

Donations of $250 or more (IRS requirement)
End-of-year summary (for recurring donors)

Available upon request for:

Any donation amount
Past donation history
Amended receipts (if needed)

Request receipts: Email [email protected] with subject "Tax Receipt Request"

Important Tax Information

We are NOT tax advisors. Consult a tax professional for:

Your specific tax situation
Deduction eligibility
Documentation requirements
State tax implications

8. How Donations Are Used

Fund Allocation

Programs & Overhead (60%)

The Block community programs
Stone Soup Kitchen & Community Gardens
Direct community services
Operations, staff, legal & compliance

R&D & Open Source (40%)

Research and development
Funding open-source technology
Infrastructure and hosting
Grassroots developer support

Financial Transparency

We commit to:

Annual Financial Reports IRS Form 990 Public Program Spending Breakdown Regular Donor Updates

View our finances:

Annual financial reports — published after each fiscal year.
IRS Form 990 — available on request once filed.
Program updates — see The Block and Stone Soup.

9. Donor Rights

Your Rights as a Donor

You have the right to:

Know How Funds Are Used Receive Tax Receipts Privacy Respected Opt Out of Recognition Cancel Anytime Request Refund (30 days) Access Donation History Prompt Service Ask Financial Questions File Complaints

10. Contact & Support

Donation Questions

Email: [email protected]

Response time: 1-3 business days

For help with:

Making a donation
Updating recurring donation
Requesting refund
Tax receipt questions
Payment issues

General Contact

Email: [email protected]

Mail: The W.O.P.R. Foundation
(mailing address available on request)

A Personal Note

We've tried to create a fair, transparent, and compassionate donation policy because:

You're trusting us with your hard-earned money
We take that responsibility seriously
You deserve clear, honest answers
We want you to feel confident supporting us

Our Promise to You

When you donate to The W.O.P.R. Foundation:

💚 Your money funds real, meaningful work
💚 You're supporting people-first technology
💚 You're fighting surveillance capitalism
💚 You're empowering communities
💚 You're part of building the future we need

We will:

Use your donation wisely and effectively
Report transparently on our impact
Respect your privacy and preferences
Treat you with gratitude and respect
Be here when you need us

Thank You 🏮

Every donation, large or small, makes a difference.

Thank you for believing in our mission. Thank you for supporting humane technology. Thank you for being part of the resistance against exploitative systems.

Together, we're building technology for people, not profit.

Last Updated: July 12, 2026 | Version: 2.0

The W.O.P.R. Foundation™ is a Delaware nonprofit corporation and a recognized 501(c)(3) tax-exempt organization.

Worldwide Organization for People's Rights™ - Building technology for people, not profit. 🏮

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